Percy James doesn't normally care which of the winter holidays she gets off. She loves working the front desk at the Azur Regent, a boutique hotel on the Upper East Side of New York City. But this year…this year she needs Christmas.Getting a holiday off in the hospitality business? Notoriously tough. Getting the holiday you want? Almost impossible. At least with Percy's manager. But this year, Percy has a plan. Win the annual cookie contest, get Christmas off. The only problem… Two of the main players in the competition are missing. Something weird is happening at the Azur Regent. And Percy James has to figure it out.