The big book of customer service training games: quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
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Contributors:
ISBN:
9780070779747
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Grouping Information
| Grouped Work ID | 5ce7fe99-f0d4-6023-ce73-5d598a42c541 |
|---|---|
| Grouping Title | big book of customer service training games quick fun activities for training customer service reps salespeople and anyone else who deals with customers |
| Grouping Author | peggy carlaw |
| Grouping Category | book |
| Grouping Language | English (eng) |
| Last Grouping Update | 2025-06-27 15:00:51PM |
| Last Indexed | 2025-07-05 22:33:59PM |
Solr Fields
accelerated_reader_point_value
0
accelerated_reader_reading_level
0
auth_author2
Deming, Vasudha Kathleen
author
Carlaw, Peggy
author2-role
Deming, Vasudha Kathleen
author_display
Carlaw, Peggy
display_description
format_category_eh
Books
format_eh
Book
id
5ce7fe99-f0d4-6023-ce73-5d598a42c541
isbn
9780070779747
itype_eh
ADULT BOOK
last_indexed
2025-07-06T04:33:59.648Z
lexile_score
-1
literary_form
Non Fiction
literary_form_full
Non Fiction
primary_isbn
9780070779747
publishDate
1999
publisher
McGraw-Hill
recordtype
grouped_work
subject_facet
Customer services -- Management
Employees -- Training of
Employees -- Training of
title_display
The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
title_full
The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming
title_short
The big book of customer service training games
title_sub
quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
topic_facet
Customer services
Employees
Management
Training of
Employees
Management
Training of
Solr Details Tables
item_details
| Bib Id | Item Id | Shelf Location | Call Num | Format | Format Category | Num Copies | Is Order Item | Is eContent | eContent Source | eContent URL | Detailed Status | Last Checkin | Location |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ils:.b17822713 | .i30978968 | Mitchell College Book Stacks | HF5549.5 .T7 C295 1999 | 1 | false | false | On Shelf | mcg |
record_details
| Bib Id | Format | Format Category | Edition | Language | Publisher | Publication Date | Physical Description | Abridged |
|---|---|---|---|---|---|---|---|---|
| ils:.b17822713 | Book | Books | English | McGraw-Hill | [1999] | xiv, 209 pages : illustrations ; 24 cm |
scoping_details_eh
| Bib Id | Item Id | Grouped Status | Status | Locally Owned | Available | Holdable | Bookable | In Library Use Only | Library Owned | Is Home Pick Up Only | Holdable PTypes | Bookable PTypes | Home Pick Up PTypes | Local Url |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ils:.b17822713 | .i30978968 | On Shelf | On Shelf | false | true | true | false | false | false | false | 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 87, 88, 89, 90, 91, 92, 93, 94, 95, 96, 97, 98, 99, 100, 101, 102, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 116, 117, 118, 119, 120, 121, 122, 123, 124, 125, 126, 127, 128, 129, 130, 131, 132, 133, 134, 135, 136, 137, 138, 139, 140, 141, 142, 143, 144, 145, 146, 147, 148, 149, 150, 151, 152, 153, 154, 155, 156, 157, 158, 159, 160, 161, 162, 163, 164, 165, 166, 167, 168, 169, 170, 171, 172, 173, 174, 175, 176, 177, 178, 179, 180, 181, 182, 183, 184, 185, 186, 187, 188, 189, 190, 191, 192, 193, 194, 195, 196, 197 |