Revised and updated paperback edition of the national bestseller (now in its fifth printing), and "definitive guide to the art of living well" (Charlotte Empey, editor-in-chief of Metro), including a new foreword by Debbie Travis and updated sections on business etiquette and everyday entertaining. Widely considered a world expert in butlering, Charles MacPherson lays out the essentials of household management in this wonderfully illustrated style, entertainment and etiquette guide. For anyone who rents or owns--be it a small urban condo or a lavish country estate--The Butler Speaks has everything you need to simplify, organize and care for your home.