The big book of customer service training games: quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
(Book)

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Published:
New York : McGraw-Hill, c1999.
Format:
Book
Physical Desc:
xiv, 209 pages : ill. ; 24 cm.
Status:
Description
Description not provided
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Call Number
Status
Mitchell College Book Stacks
HF5549.5 .T7 C295 1999
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Language:
English
ISBN:
0070779740 (pbk.)
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Citations
APA Citation (style guide)

Carlaw, P., & Deming, V. K. (1999). The big book of customer service training games: quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers. New York, McGraw-Hill.

Chicago / Turabian - Author Date Citation (style guide)

Carlaw, Peggy and Vasudha Kathleen. Deming. 1999. The Big Book of Customer Service Training Games: Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers. New York, McGraw-Hill.

Chicago / Turabian - Humanities Citation (style guide)

Carlaw, Peggy and Vasudha Kathleen. Deming, The Big Book of Customer Service Training Games: Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers. New York, McGraw-Hill, 1999.

MLA Citation (style guide)

Carlaw, Peggy. and Vasudha Kathleen Deming. The Big Book of Customer Service Training Games: Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers. New York, McGraw-Hill, 1999.

Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
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Grouped Work ID:
5ce7fe99-f0d4-6023-ce73-5d598a42c541
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Record Information

Last File Modification TimeJun 16, 2023 03:28:32 PM
Last Grouped Work Modification TimeJun 16, 2023 02:55:39 PM

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