Pharma Customer Experience
Author:
Publisher:
Varies, see individual formats and editions
Pub. Date:
Varies, see individual formats and editions
Language:
English
Description
Pharma Customer Experience reveals twenty secrets that pharmaceutical and biotechnology companies are using today to connect emotionally with their customers-both patients and healthcare professionals. In an increasingly competitive environment, it's no longer enough for pharma to develop drugs and technologies that treat, cure, or relieve the symptoms of disease. To be truly customer-centric-building long-term, reliable customer relationships-pharma must learn to treat patients and healthcare professionals the way hotels treat their guests. Discover how pharma companies can differentiate themselves through exceptional customer experience-helping patients understand available support services, explaining what to expect from clinical trials, making it easy to onboard onto new medications, and much, much more. In Pharma Customer Experience, Sean McDade presents twenty powerful strategies, all easy to implement, that can turn pharma companies into exceptional customer-centric organizations.
More Details
Contributors:
ISBN:
9781544525600
9781667962238
9781667962238
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Grouping Information
Grouped Work ID | 415502e5-1833-771c-cf83-485cd0bd07cb |
---|---|
Grouping Title | pharma customer experience |
Grouping Author | sean mcdade |
Grouping Category | book |
Grouping Language | English (eng) |
Last Grouping Update | 2024-01-26 15:04:47PM |
Last Indexed | 2024-05-07 22:54:01PM |
Solr Fields
accelerated_reader_point_value
0
accelerated_reader_reading_level
0
auth_author2
Cohen, Assaf
author
McDade, Sean
author2-role
Cohen, Assaf,reader
hoopla digital
hoopla digital
author_display
McDade, Sean
display_description
Pharma Customer Experience reveals twenty secrets that pharmaceutical and biotechnology companies are using today to connect emotionally with their customers-both patients and healthcare professionals. In an increasingly competitive environment, it's no longer enough for pharma to develop drugs and technologies that treat, cure, or relieve the symptoms of disease. To be truly customer-centric-building long-term, reliable customer relationships-pharma must learn to treat patients and healthcare professionals the way hotels treat their guests. Discover how pharma companies can differentiate themselves through exceptional customer experience-helping patients understand available support services, explaining what to expect from clinical trials, making it easy to onboard onto new medications, and much, much more. In Pharma Customer Experience, Sean McDade presents twenty powerful strategies, all easy to implement, that can turn pharma companies into exceptional customer-centric organizations.
format_category_eh
Audio Books
eBook
eBook
format_eh
eAudiobook
eBook
eBook
id
415502e5-1833-771c-cf83-485cd0bd07cb
isbn
9781544525600
9781667962238
9781667962238
last_indexed
2024-05-08T04:54:01.542Z
lexile_score
-1
literary_form
Non Fiction
literary_form_full
Non Fiction
local_time_since_added_eh
Year
primary_isbn
9781544525600
publishDate
2021
2022
2022
publisher
BookBaby
Lioncrest Publishing
Lioncrest Publishing
recordtype
grouped_work
subject_facet
Business
Electronic books
Science
Electronic books
Science
title_display
Pharma Customer Experience
title_full
Pharma Customer Experience [electronic resource] / Sean McDade
title_short
Pharma Customer Experience
topic_facet
Business
Electronic books
Science
Electronic books
Science
Solr Details Tables
item_details
Bib Id | Item Id | Shelf Loc | Call Num | Format | Format Category | Num Copies | Is Order Item | Is eContent | eContent Source | eContent URL | Detailed Status | Last Checkin | Location |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
hoopla:MWT15094165 | Online Hoopla Collection | Online Hoopla | eAudiobook | Audio Books | 1 | false | true | Hoopla | https://www.hoopladigital.com/title/15040782?utm_source=MARC&Lid=hh4435 | Available Online | |||
hoopla:MWT14661391 | Online Hoopla Collection | Online Hoopla | eBook | eBook | 1 | false | true | Hoopla | https://www.hoopladigital.com/title/14661391?utm_source=MARC&Lid=hh4435 | Available Online |
record_details
Bib Id | Format | Format Category | Edition | Language | Publisher | Publication Date | Physical Description | Abridged |
---|---|---|---|---|---|---|---|---|
hoopla:MWT15094165 | eAudiobook | Audio Books | Unabridged | English | Lioncrest Publishing | 2022 | 1 online resource (1 audio file (3hr., 41 min.)) : digital. | |
hoopla:MWT14661391 | eBook | eBook | English | BookBaby | 2021 | 1 online resource |
scoping_details_eh
Bib Id | Item Id | Grouped Status | Status | Locally Owned | Available | Holdable | Bookable | In Library Use Only | Library Owned | Holdable PTypes | Bookable PTypes | Local Url |
---|---|---|---|---|---|---|---|---|---|---|---|---|
hoopla:MWT15094165 | Available Online | Available Online | false | true | false | false | false | false | ||||
hoopla:MWT14661391 | Available Online | Available Online | false | true | false | false | false | false |