Pharma Customer Experience
(eAudiobook)
Pharma Customer Experience reveals twenty secrets that pharmaceutical and biotechnology companies are using today to connect emotionally with their customers-both patients and healthcare professionals. In an increasingly competitive environment, it's no longer enough for pharma to develop drugs and technologies that treat, cure, or relieve the symptoms of disease. To be truly customer-centric-building long-term, reliable customer relationships-pharma must learn to treat patients and healthcare professionals the way hotels treat their guests. Discover how pharma companies can differentiate themselves through exceptional customer experience-helping patients understand available support services, explaining what to expect from clinical trials, making it easy to onboard onto new medications, and much, much more. In Pharma Customer Experience, Sean McDade presents twenty powerful strategies, all easy to implement, that can turn pharma companies into exceptional customer-centric organizations.
Notes
McDade, S., & Cohen, A. (2022). Pharma Customer Experience. Unabridged. [United States], Lioncrest Publishing.
Chicago / Turabian - Author Date Citation (style guide)McDade, Sean and Assaf, Cohen. 2022. Pharma Customer Experience. [United States], Lioncrest Publishing.
Chicago / Turabian - Humanities Citation (style guide)McDade, Sean and Assaf, Cohen, Pharma Customer Experience. [United States], Lioncrest Publishing, 2022.
MLA Citation (style guide)McDade, Sean, and Assaf Cohen. Pharma Customer Experience. Unabridged. [United States], Lioncrest Publishing, 2022.
Hoopla Extract Information
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|---|---|
| title | Pharma Customer Experience |
| kind | AUDIOBOOK |
| price | 2.31 |
| active | 1 |
| pa | 0 |
| profanity | 0 |
| children | 0 |
| demo | 0 |
| rating | |
| abridged | 0 |
| dateLastUpdated | Jan 14, 2023 06:33:51 PM |
Record Information
| Last File Modification Time | Nov 22, 2023 10:57:09 PM |
|---|---|
| Last Grouped Work Modification Time | Jan 26, 2024 03:04:47 PM |
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